Terms of Service

Terms revised: November 9, 2026

1. Acceptance of Terms

These Terms apply to TeamShotsPro, Portreya and Fashioneera, including teamshotspro.com, portreya.com, fashioneera.com, their associated web apps and outfit-capture extension features (the “Services”). Review these Terms and the offer shown before creating an account or confirming a purchase. If you act for a company or retailer, you must have authority to enter into the agreement on its behalf.

Contact support@teamshotspro.com for TeamShotsPro, or support@portreya.com for Portreya and Fashioneera.

Age Requirement: You must be at least 18 years old to create an account and use the Services. By creating an account, you represent and warrant that you are at least 18 years of age.

2. The Service

The Services use generative AI to create portraits and virtual try-on images. All generated images are AI-created and are not real photographs. Results can contain inaccuracies; review them before using or sharing them.

Our products: TeamShotsPro provides team and business headshots. Portreya provides individual portraits. Fashioneera provides personal virtual try-ons and retailer fitting-room experiences.

Headshot pricing: Current TeamShotsPro and Portreya offers are displayed at teamshotspro.com/pricing and portreya.com/pricing. Prices for future purchases may change; the price and inclusions confirmed for an existing purchase are not changed retroactively. TeamShotsPro currently provides three test photos to evaluate quality before purchasing paid team seats. Portreya accounts are free to create, but photo generation requires payment. TeamShotsPro and Portreya headshot purchases are one-time payments rather than subscriptions, and top-ups may be available for additional photos.

Fashioneera plans and previews

Personal subscriptions: Paid personal plans renew monthly until cancelled. The plan and checkout show the price, currency, billing period and included try-ons. Unused monthly try-ons do not roll over. If an introductory or affiliate discount applies, the current promotion discounts the first subscription payment only; renewals use the undiscounted subscription price shown when you subscribe.

Cancellation: Request cancellation from your account to stop the next renewal. Check the account status for confirmation; if it remains pending or you need help before renewal, contact support@portreya.com. Once confirmed, ordinary cancellation leaves your plan available through the current paid period. Account deletion is a separate action and removes access; it is not a refund request. Cancelling renewal does not itself refund an existing payment. If you request a voluntary refund and also want to stop renewals, request cancellation as well; this does not limit the effect of a statutory withdrawal.

Trials and saved photos: A limited free personal try-on may be offered subject to the eligibility and limits shown. Creating an account does not automatically save a temporary visit. Save any result or source photo you want to keep using the available controls. Photo processing and retention are explained in the Privacy Policy.

Preview limitations: A virtual try-on is an illustration, not a guarantee of garment size, fit, fabric, drape, colour or availability. Clothing purchases are made with the retailer under its own sales terms. Retailer access, allowances and commercial image use are governed by the retailer agreement; a personal subscription does not grant retailer rights.

3. User & Team Obligations

Account Security: Keep your sign-in credentials and private access links secure, and contact support if you suspect unauthorized access. Do not share access in a way that bypasses the account or plan limits. Your responsibility for unauthorized activity remains subject to applicable law.

Team Admins: Admins manage team invitations and photo settings. Each team member should select and upload their own photo; an invitation does not authorize an admin to upload someone else's image.

One Seat, One Person: Each paid TeamShotsPro seat is for one person. Photos generated from a seat must show only that person, and one seat may not be used to create photos of different people. Each person who needs photos needs their own seat.

TeamShotsPro Test Accounts: A TeamShotsPro account without a paid seat is only for testing the product. Its test photos must all show one person, and the account may not be used to create photos of different people.

Acceptable Use: You agree NOT to upload photos of:

Minors (under 18).
Celebrities or public figures without rights.
Nudity, violence, or illegal content.
Third parties who have not given you explicit consent.

Content Moderation: We use automated safety filters to reject prohibited content. We may restrict or suspend access to prevent abuse, including attempts to bypass these filters or repeated prohibited uploads. If you believe a restriction is mistaken, contact support for review. Restrictions do not remove refund or other rights that cannot be excluded by law.

4. Refund Policy

Please read carefully before purchasing.

TeamShotsPro Test Photos: TeamShotsPro currently provides three test photos so a team member can evaluate output quality before purchasing a paid seat. These test photos are for quality evaluation and are not a free commercial tier. Portreya does not include free photo generation.

Included edits: Current paid TeamShotsPro seat photos include 3 edits per photo. Current Portreya packs include 1 for 1 Pack, 2 for Try-On and 3 for Studio, per photo. Your purchase confirmation determines the allowance for an existing or historical purchase. These headshot edit allowances do not apply to Fashioneera try-ons.

14-Day Money-Back Guarantee: For TeamShotsPro and Portreya, you may request a full refund within 14 days of the payment for the purchase concerned. This covers paid team seats, portrait packs and top-ups, including historical Individual and VIP purchases. For Fashioneera personal subscriptions, the guarantee covers your first subscription payment if you request a refund within 14 days of that payment; it does not cover subscription renewals. Separate retailer agreements govern any retailer guarantee.

Approved refunds are returned to the original payment method. Your bank or payment provider controls when the refund appears in your account; applicable statutory refund deadlines still apply.

To claim, email support@teamshotspro.com (for TeamShotsPro) or support@portreya.com (for Portreya and Fashioneera) with your purchase reference or account email. We may decline claims under the voluntary guarantee in cases of clear abuse, without limiting applicable statutory rights.

Outside the voluntary guarantee: We do not promise a refund solely because you prefer a different aesthetic style. This does not limit rights relating to non-delivery, defective digital content or services, or any other mandatory consumer protection.

Consumer rights: The money-back guarantee is additional to any statutory withdrawal, conformity or refund rights that apply to you. Starting generation does not by itself establish that you have waived a statutory right of withdrawal. Where the law requires a separate request, consent, acknowledgement or confirmation for immediate supply, those requirements still apply.

Technical errors: Independent of the voluntary guarantee, contact support if a technical failure prevents delivery. For TeamShotsPro and Portreya we provide replacement photo credits for failed delivery; for Fashioneera we check the affected try-on allowance and payment. These processes do not replace any remedy required by law. Examples of failures include:

System crashes resulting in no image delivery.
Server timeouts where photos were deducted but no images produced.
Corrupted file downloads.

For technical-error replacement credits, email the same support addresses above with your transaction details.

5. Intellectual Property

Your Inputs: You retain your rights in the photos you upload. You grant us and the providers described in the Privacy Policy a limited, non-exclusive license to process those photos to operate the Service, create your requested results, prevent misuse, and meet applicable retention or legal obligations.

Third-party material: You must have the necessary rights and permissions for uploaded or captured photos, clothing images, logos and other material. The extension does not grant rights in a retailer's images or another person's likeness.

Paid TeamShotsPro and Portreya outputs: For headshots and portraits generated through a paid purchase, you are granted commercial rights to use the generated images for purposes including LinkedIn, websites, marketing materials, print, and merchandise. You may edit, modify, crop, or alter those paid outputs. You may not resell the images themselves as stock photography or as a competing service. TeamShotsPro's three test photos are provided only to evaluate quality and do not include this commercial-use grant.

Fashioneera outputs: Personal try-on images, whether free or paid, are for personal, non-commercial use. Retailer commercial-use rights require a separate agreement. No permission under these Terms overrides third-party image, trademark or likeness rights, or guarantees that AI output is exclusive or eligible for copyright protection.

6. Limitation of Liability

The Service is provided “AS IS.” To the fullest extent permitted by law, we shall not be liable for any indirect damages, lost profits, or data loss arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited, including applicable liability for intentional misconduct or gross negligence. Nothing in these Terms removes mandatory consumer remedies or other non-excludable rights.

7. Governing Law & Dispute Resolution

These Terms are governed by Swiss law. If you are a consumer, this choice does not deprive you of mandatory protections that apply under the law of your habitual residence.

Amicable Resolution: You can request help by contacting support@teamshotspro.com (for TeamShotsPro) or support@portreya.com (for Portreya and Fashioneera). We will work in good faith to try to resolve the issue within 30 days.

Contacting support does not prevent you from exercising legal rights or meeting a legal deadline. These Terms do not require a consumer to accept binding arbitration.

Jurisdiction: Consumers may bring proceedings in any court available to them under mandatory law. For business customers, the courts of Zurich, Switzerland have jurisdiction to the extent permitted by applicable law.

8. Promotions and affiliate programmes

Discounts are subject to the eligibility, products and duration stated in the offer and checkout. A referral link or voucher may identify an affiliate who earns commission. Reader discounts and affiliate commissions are separate. An affiliate's commission, eligible brands, payment arrangements and conduct requirements are governed by that affiliate's accepted agreement, not a universal rate in these Terms.

9. Changes to these Terms

We identify revisions by the date above and provide notice of material changes where required. Changes do not retroactively reduce the rights attached to a completed purchase. Any change to an ongoing subscription must respect the applicable notice, consent and cancellation requirements.